Think back to a time in your life where you had an achievement. How satisfied were you with yourself? Did you feel like you’ve achieved everything you wanted to? While it’s absolutely fine to celebrate the small victories, it’s important to never take your focus off of the main goal. This is especially important for leaders to take note, as too much complacency in the organization will yield detrimental results.
“Success is a lousy teacher. It seduces smart people into thinking they can’t lose.” – Bill Gates
More often than not, individuals and organizations become too comfortable with their way of doing things after experiencing a major accomplishment. As a result, the organization and people turn static. This gives them a false sense of security by thinking that they don’t need to make any changes. It’s imperative to understand this concept if you are a leader, as you are the person who needs to lead by example, which means you are the person who need to change first. When you make the changes first, the rest of your organization will follow.
One example of complacency that is frequently talked about is General Motors. They’ve had early successes in the 60s and 70s, but then they got too complacent. As more companies came out with newer and more innovative ways to manufacture, GM stayed still. As a result, the government had to step in and bail them out due to their struggles during the recent economic recession. This is just one of the many examples of why we should never welcome complacency into our organization.
The worst part of complacency is that it limits your drive, your opportunities for growth, and your potential. If you run into complacency within your organization, it’s important to act fast and take measures to get rid of it. Again, it’s okay to celebrate achievements, but it’s not okay to think you’re invincible. There’s always someone else out there who knows that, and if you stay complacent, they will surpass you.
Please feel free to share your thoughts by commenting below.